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SHIPPING COSTS AND METHODS

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.


POSSIBLE DELAYS

When international orders reach their destination country/region, they may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates.


ORDER PROCESSING AND CANCELLATION

Orders are processed in the sequence in which they arrive. I Love You will contact you via email if the item in your order is out of stock before your order is processed. Please note that once your order is being processed, your order cannot be cancelled.


REFUSED SHIPMENTS

If you refuse a shipment from I Love You, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to I Love You. This amount will be deducted from your merchandise refund.


CUSTOMS DUTIES AND TAXES

Items in your order may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). Charges may vary depending on the value of the package and the final destination address. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

Please note that customs duties, sales tax on imports, as well as handling costs that were charged to the recipient cannot be refunded by I Love You even in the case that the articles should be returned.

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