Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health and safety of our customers.
Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.
This includes, but is not limited to:
Vibrators and dildos
Anal toys, beads and plugs
Cock and ball devices, cock rings and cock sleeves
Gags and ropes
Lingerie and men's wear
Lubes, massage oils, condoms, and body paints
All returns of defective products must be pre-authorized before sending back to us. Please contact our customer service representative for return instructions.
Defective products can only be exchanged for the same products, and the return Items must be returned in their original packaging.